Superaus Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Superaus Casino. Please read them carefully before creating an account, depositing funds or playing any game. By using the website, you confirm that you understand and accept these terms, together with any additional rules shown for specific games, promotions or services.

Superaus Casino operates under two Curaçao licences - one issued by the Gaming Control Board (GC) and one by the Curaçao Gaming Authority (CGA) - providing a dual-licensed regulatory framework for the site.

1. General terms and acceptance

These Terms & Conditions govern your use of the Superaus Casino website, account services, games, payment functions and related features. They apply to every visitor and player who accesses the website. Additional terms may apply to particular games, competitions, promotions, bonuses or other offers. If additional terms conflict with these Terms & Conditions, the specific terms will generally apply to the relevant activity.

By visiting the website or using any of its services, you agree to comply with these Terms & Conditions and all applicable laws. If you do not agree with any part of them, you must not use the website or open an account. We may update these terms from time to time to reflect changes to the website, applicable requirements, security practices or business operations. The latest version will apply from the date it is made available, unless stated otherwise.

You are responsible for checking the current version of these terms. Continued use of the website after an update means that you accept the revised terms. Some provisions may be supplemented by notices displayed on the website, account messages or instructions provided during a transaction.

Eligibility and lawful use

You must meet the minimum legal age and any other eligibility requirements that apply to online gambling in your location. You must not access or use the website where online gambling is prohibited or restricted by law. Superaus Casino may request information to verify your age, identity, location or eligibility before allowing access to certain services.

You must provide accurate, current and complete information when registering or using the website.
You must use the website for your own personal purposes and not on behalf of another person.
You must not allow another person to use your account or permit anyone else to access your account credentials.
You must not use the website for unlawful activity, fraud, money laundering or any purpose that breaches these terms.
You must follow all game instructions, payment instructions and promotional conditions that apply to your activity.

2. Accounts, verification and security

Where an account is required, you may only create and maintain one personal account unless Superaus Casino expressly permits otherwise. Duplicate, misleading or improperly created accounts may be suspended or closed. If you believe that an account has been created in your name without permission, or that your details have been used incorrectly, you should stop using the account and contact the website through the available support channel.

You are responsible for keeping your username, password and other account information confidential. You should choose a strong password, avoid sharing login details and log out after using a shared device. You are responsible for activity carried out through your account where you have failed to take reasonable steps to protect your access information. Superaus Casino may require you to reset credentials or complete additional security checks.

Verification checks may be completed at registration, before a transaction, when account information changes or at any other appropriate time. You may be asked to provide documents or information that confirms your identity, age, address, payment method or source of funds. Information supplied for verification must be genuine, readable and current. Failure to complete a reasonable verification request may result in restricted account access, delayed processing or account closure.

You must promptly update your account details if they change. Superaus Casino may suspend or restrict an account while reviewing unusual activity, suspected misuse, security concerns or possible breaches of these terms. Where permitted by law, action may be taken without prior notice if immediate action is required to protect players, the website or the integrity of its services.

3. Deposits, withdrawals and game play

Available payment methods, minimum or maximum transaction amounts and processing requirements may be displayed on the website or during the payment process. You must only use a payment method that belongs to you or that you are authorised to use. A payment may be declined, reversed or held for review if it cannot be verified, appears unusual or does not comply with applicable requirements.

You should check all transaction details before confirming a deposit or withdrawal. Processing times can vary depending on the payment method, verification status, financial institution, technical factors and required checks. Any applicable fees, restrictions or conditions will be shown where relevant. Superaus Casino cannot control delays caused by external payment providers or financial institutions.

Funds credited to your account are intended for lawful gameplay and must not be used to facilitate fraud or other prohibited activity. You must not attempt to manipulate payment systems, reverse legitimate transactions improperly, use stolen payment details or make deposits for another person. Suspected chargebacks, payment abuse or fraudulent activity may lead to account restrictions and further action where appropriate.

Games and results

You are responsible for reviewing the rules of each game before playing. A wager is generally considered placed when it is accepted by the relevant system. You should check that the stake, game selection and other details are correct before confirming play. Once accepted, a wager may not be cancelled except where the applicable game rules or a technical correction allow it.

Game results are determined by the relevant game system and recorded electronically. If there is a technical fault, display error, interrupted connection or other system issue, Superaus Casino may correct the affected transaction or take another reasonable step consistent with the applicable rules. Where a result is unclear because of a technical issue, the system record and relevant operational information may be used to assess what occurred.

You must not use automated tools, software, bots, exploits or other methods intended to gain an unfair advantage. You must also not interfere with the website, test its security without permission, introduce harmful code or attempt to access another person’s account or information.

4. Promotions, responsible gambling and legal information

Promotions are subject to their own conditions, including eligibility requirements, qualifying activities, expiry periods, wagering or turnover rules, restrictions and any applicable maximums. The relevant promotional terms should be read before an offer is accepted. A promotion may not be available to every player, payment method, game or location. Superaus Casino may correct an obvious error, withdraw an offer or refuse promotional participation where the offer has been misused or the conditions have not been met.

You should only gamble with money you can afford to lose. Gambling should be treated as entertainment, not as a way to make money or solve financial difficulties. Set a budget before you play, keep track of your time and spending, and avoid gambling when affected by alcohol, stress or other factors that may affect your judgement.

Do not chase losses or increase stakes to recover money.
Take regular breaks and stop playing when gambling is no longer enjoyable.
Do not borrow money or use essential household funds to gamble.
Use available account controls, deposit limits, time limits or self-exclusion options where offered.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

You may request account restrictions or self-exclusion through the available responsible gambling process. A self-exclusion request is intended to prevent access for the selected period and should not be treated as a temporary pause that can be bypassed. You must not attempt to open another account or use another person’s account during a self-exclusion period.

Suspension, closure and liability

Superaus Casino may suspend, restrict or close an account where it reasonably believes that these terms have been breached, information is inaccurate, verification has not been completed, payment activity is irregular, a security risk exists, responsible gambling intervention is required or continued access is not appropriate. Any decision will be made subject to applicable law and relevant obligations.

If your account is closed, you must stop using the website and must not attempt to create a replacement account without permission. Any balance or pending transaction will be handled in accordance with applicable law, verification requirements, payment rules and the circumstances of the closure. Provisions that are intended to continue after closure, including obligations relating to payments, misuse, intellectual property and disputes, will remain effective.

The website is provided with reasonable care, but access may occasionally be interrupted by maintenance, technical faults, telecommunications issues or events outside reasonable control. To the extent permitted by law, Superaus Casino is not responsible for losses caused by circumstances that it could not reasonably prevent. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited.

These Terms & Conditions are intended to be read consistently with the laws and mandatory consumer protections that apply to players in Australia. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. Questions, complaints or requests about these terms should be submitted through the support options made available on the website.